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The Download - October 2015

Project Updates

2015 Project Achievements

By Eric Lauterbach, Senior Project Manager, Franklin County Data Center

Project Updates

As 2015 draws to a close, I would like to reflect on the project value delivered by the Data Center over the previous months. To date, the agency has completed 50 project requests this year. It is easy to remember the larger initiatives, such as the June completion of the network redundancy and reliability project that strengthened the county's infrastructure and improved business continuity, or the initial rollout in May of an enterprise document management system for the Child Support Enforcement Agency that improves the lives of children throughout Franklin County. It is equally important, however, to remember the smaller—yet no less valuable—objectives we achieved. Some of those include:

  • Numerous application enhancements and website improvements, many of which were required to meet legal or governmental mandates
  • Critical updates to the Sheriff’s Jail Slating System
  • Delivery of upgraded mail room equipment to ensure county agencies can meet their certified mailing requirements
  • The seamless upgrade of our enterprise OnBase document management environment
  • Election support
  • Decommissioning outdated infrastructure to enhance security and performance

It is just as important to remember the critical projects that are still underway, including:

  • Multi-agency work to deploy an enhanced service delivery system using ServiceNow
  • The modernization of the Franklin County Justice System case management tool
  • Efforts to remove Windows 2000 and 2003 and legacy applications from the Franklin County Data Network
  • The restructuring of the county’s web environment to ensure reliability, security, and ease of maintenance

We expect to complete these and many other projects in 2016, all while still delivering production support and maintaining operational activities. The upcoming year will bring new opportunities and new demands; we look forward to meeting those challenges and doing our part to make Franklin County great.

Agency Communications

HP Notebook Power Cord Safety Recall and Replacement

Power Cord Recall

Last year HP declared a worldwide voluntary recall and replacement program for affected AC power cords.

Some of these units may be in service within Franklin County Government. Please go to to read the program summary to determine if your unit qualifies and instructions on how to receive a replacement.

Tech Corner

Liven up your Website with Publication Tools

By Joseph Kovell, Web Developer, Franklin County Data Center

Has your website become a zombie? The Internet is full of abandoned sites that, like the undead, subsist mindlessly while wearing threadbare content and mumbling tired phrases from years long past. When I see a three-year-old web page with a clichéd "Welcome to our NEW site" headline, I see it for the classic zombie call it is: "Braaaiiins"!

It does not have to be this way! Websites are living documents. They should grow, change, and adapt over time. The Data Center offers a range of publication tools to help you bring that site back to life.

News and Calendar Events

Posting news and event announcements is a great way to provide up-to-date information that is relevant to returning visitors. By their very nature, these items are meant to have their moment in the spotlight and then disappear or fall away once they pass their "best used by" date. Content of this type can be managed by the County Publication News and Calendar module.

News or calendar items can be set to automatically post or disappear at specific times – even in the middle of the night or on holidays. They can link to PDF files, Word documents, web pages, or their own miniature article pages. If you want to have multiple news sections on your site—reminiscent of newspaper sections—those can be created as well.

News and Calendar

Here is a peek into the system used to manage the news posts for Franklin County Children Services. News posts with green dots are currently displaying on the site.

Static Content

"Static content" refers to any website page or area that does not have an expiration date. It remains the same until you specifically change it to something else. The County Publication Static Content module is ideal for portions of your website that might change every couple of months.

Static Content

The Board of Commissioners uses the Static Content application to manage programs which may change seasonally or annually.


Did you know you were viewing the result of a Data Center content management tool right now? The Data Center newsletter is itself a module within County Publication. With the County Publication Newsletter module, users can group content into issues, sections, and articles. Multiple articles can be published or expire at different times and can be set for public or internal-only access.


Getting Started

Contact the Data Center if you want to learn more about these or our many other content management tools. With a little extra care, your former "zombie" website can be up and kicking!

Mobile Device Management

Watch the video below to learn more about how the Franklin County Data Center's mobile device management (MDM) solution can help your agency to secure sensitive county data on mobile devices.

Did You Know...

2015 Ohio Digital Government Summit

By Max Starner, Client Executive Manager, Franklin County Data Center

On September 16 and 17, over 500 government IT professionals from all over Ohio gathered at the Columbus Convention Center for the annual Ohio Digital Government Summit. Some of the general session highlights included the following:

Digital Government Summit

Stu Davis, CIO for the State of Ohio, opened the conference by discussing the collaboration efforts of state agencies at the Ohio Department of Administrative Services (DAS). Mr. Davis observed that tight budgets and growing acceptance of a shared data center concept are driving growth in IT co-location opportunities. He revealed that Cuyahoga County has a project in place to relocate their data center to the state’s central computing center. Cuyahoga County CIO Jeff Mowry expects to save $1 million annually in data center costs by moving county servers to the State of Ohio Computer Center (SOCC). "The financial impact will be very significant for us," Mr. Mowry said in an interview at the Ohio Digital Government Summit.

The opening keynote speech was delivered by Jim Meskimen, Master Impressionist and Communications Coach. Mr. Meskimen enlightened the group about taggants: chemical or physical markers added to materials (such as explosives) to allow for various forms of testing. He drew correlations between these synthetic taggants and the individual traits that people possess which make them unique and influence how others perceive them.

Anthony Huey, President of Reputation Management Associates, was the lunch keynote speaker. He presented concepts surrounding "Communicating in a Crisis". Mr. Huey stressed that organizations need to have a preparedness plan in place in the event of an unexpected occurrence, such as a cyber-attack or other crisis strike. He emphasized that this plan must be rehearsed and updated on a regular basis. Establishing predefined roles for staff is essential, as there will not be sufficient time to plan and discuss remediation strategies after the event transpires. Mr. Huey provided valuable tips on how to communicate effectively with the media during a crisis as well.

Ultimately, the 2015 Ohio Digital Government Summit provided attendees with the opportunity to educate themselves on current IT trends and initiatives, share experiences, and network with other IT professionals.