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The Download - September 2015

Agency Communications

Data Center CIO Transition

By Haley Callahan, Executive Administrative Assistant, Franklin County Data Center

CIO Transition

As summer begins to fade into fall and the leaves start to change, so begins a change at the Data Center: Ishreth Sameem has stepped down from the Chief Information Officer position after three years of service. Terri Bettinger, who has been serving as the Data Center’s Chief Technology Officer, succeeds Ishreth as CIO following his departure. Terri brings a wealth of technology experience to Franklin County, including over 20 years of implementing best practices, standards and systems. She has been the CTO of the Data Center since February 2015, and she looks forward to new challenges in the role of CIO.

Did You Know...

Ohio Digital Government Summit

By Max Starner, Client Executive Manager, Franklin County Data Center

Ohio Digital Government Summit

As mentioned in the July newsletter, the 2015 Ohio Digital Government Summit will be held on September 16 and 17 at the Greater Columbus Convention Center. As a member of the Ohio Digital Governance Board, the Data Center worked to create an agenda that includes presentations and discussions relevant to Franklin County and the success of our technology solutions. Over 55 Franklin County IT workers have responded to the Data Center's invitation to attend this year's Summit and will benefit from the knowledge sessions and networking opportunities offered.

This year's topics include:

  • Cloud-based Provisioning
  • Mobile Apps the Smart Way
  • Future of Networks
  • Privacy vs. Security: Do We Have to Choose?
  • Communicating in a Crisis
  • What do Citizens Want?
  • Internet of Things
  • Game of Drones
  • How Columbus became the Intelligent Community of the Year for 2015

Ohio Digital Government Summit 2015. Accessed August 2015.

MUNIS Administrator Transition

By Phillip Banks, MUNIS Administrator, Franklin County Auditor

MUNIS Administrator Transition

In March of this year, I accepted the position of MUNIS Administrator with the Auditor's Office, transitioning from Service Desk Supervisor for the Data Center. As MUNIS Administrator I am responsible for the system administration and maintenance of Franklin County's Financial/HR system. This position allows me to draw upon my years of IT and customer service experience while getting to do in-depth work in SQL Server.

The first few months have been busy for me, as I have hit the ground running with training, hands-on troubleshooting of incidents and project management. On a typical day, I might be asked to troubleshoot a particular user's login problem, write and produce an ad-hoc report for another employee, and work with yet another user on a workflow process change within his or her office. My goal is to learn something new every day and to make sure that, if I don't have the answer to a question or issue, I will work as hard as I can to find it.

Some MUNIS projects currently in progress are data integrations with multiple agencies to cut down on redundant keying of information, as well as the implementation of a transparency website to provide financial information to the public. Projects on the horizon include a revised MUNIS security request form in addition to system enhancements.

Agency Spotlight

CASA Guardian ad Litem Classes

Watch the video below to learn more about the Court Appointed Special Advocates (CASA) volunteer Guardian ad Litem classes, which begin this October.